Miranda Y.

Background

About Miranda Y.

I bring over 19 years of experience in operations management, strategic planning, and business development, with a passion for driving product sales and revenue growth through engaging, retention-focused strategies that enhance brand awareness and optimize sales funnels. In my current role, I lead business development initiatives, leveraging social media platforms and innovative tools to attract and nurture leads, build lasting relationships, and streamline payment operations. Previously, as an Expansion Product Manager, I managed an extensive online shopping catalog, promoted products and services, and conducted educational presentations and Zoom trainings to help customers grow their businesses. As a VP of Retention and Customer Success, I built and led a high-performing team of thousands, delivered impactful presentations at major events, and implemented strategic initiatives that accelerated team growth and fostered a culture of success. I thrive in fast-paced, innovative environments where I can leverage my entrepreneurial mindset, visionary leadership, and cross-functional collaboration skills to drive operational excellence and organizational growth.