Miriana Rivas

Background

About Miriana Rivas

Over the past decade, I’ve honed my passion for creating operationally efficient, patient-focused environments where both clinical teams and patients thrive. As Facility Administrator at DaVita Kidney Care, I lead high-performing teams committed to enhancing patient outcomes through strategic process improvements, data-driven decisions, and financial sustainability. Seeing the tangible impact of this work—improved patient care and operational efficiency—has been the most rewarding aspect of my career. My leadership journey includes pivotal roles at Mount Sinai Health System, where I served as Administrative Manager and Practice Manager within the Department of Neurology. I spearheaded process optimization initiatives, improving operational efficiency by 30% and boosting patient satisfaction by 15% within nine months. This experience sharpened my expertise in managing multi-site healthcare settings and aligning team efforts to achieve measurable performance improvements. During my eight years as Director of Operations at Riverside Premier Rehab, I successfully led quality improvement initiatives that increased patient satisfaction by 25%, demonstrating the power of strategic leadership and continuous improvement. I thrive at the intersection of people, process, and innovation. From optimizing workflows and managing P&L to guiding value-based care initiatives, I’m committed to delivering results that drive both quality care and operational success. Let's Connect! Core Skills: Healthcare Operations | Multi-Site Leadership | Process Optimization | Value-Based Care Transformation | Quality Improvement | Financial Management | Data-Driven Decision-Making | Team Development & Coaching