Mitchell Markunas
Customer Success Manager at Salary.Com
Based in Pittsburgh, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Pittsburgh
Industry
Software Development
Company size
1.3K
Contact information
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m•••••••@salary.com
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Background
About Mitchell Markunas
As a Customer Success Manager at Salary.com, I leverage my skills in relationship building, performance management, and business development to ensure high levels of customer satisfaction and retention. I have over three years of experience in this role, where I am responsible for building and maintaining strong relationships with assigned accounts, identifying and closing cross-sell opportunities, and collaborating cross-functionally with various teams. Prior to joining Salary.com, I worked as a Sales and Operations Manager at Open Systems Healthcare, where I was responsible for the performance management of sales and clinical staff, overseeing branch office business development, and participating in marketing initiatives. I also have experience in providing performance management, development, and evaluation of external direct care staff, and ensuring high-quality customer service.
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