Mitchell Mason

Background

About Mitchell Mason

With over seven years of experience in the hospitality and distribution sectors, I am a service advisor at Great Places Housing Group, a leading provider of affordable and quality homes. In this role, I assist tenants with their repair requests, liaise with contractors and suppliers, and ensure customer satisfaction and safety. I have a strong background in operational change, having worked as a team leader at Wolseley UK, a major plumbing and heating distributor, where I implemented new processes and systems to improve efficiency and performance. I have developed skills in problem solving, team leadership, communication, and data analysis, and I am passionate about delivering excellent service to diverse and vulnerable communities. I am motivated by the mission of Great Places Housing Group to create great homes, great neighbourhoods, and great opportunities for their customers and colleagues. I am eager to learn from and contribute to their innovative and inclusive culture.