Mitchell Petredis

Background

About Mitchell Petredis

Results-driven Information Systems Security Technician and Customer Service expert with years of experience working for The Walt Disney Company and others. Completed Masters in Information Systems Security from the University of Denver with a 4.0 GPA in 2021. Currently studying for IT/IS certifications. My extensive background in supporting clientele with technology troubleshooting guides me in the active listening I bring to every role. I am passionate about going above and beyond in every interaction I have with a client: whether it’s providing tips and tricks to ensure they’re utilizing their technology to its fullest or commencing a lightsaber battle at my current positions at Saint Paul the Apostle School and in Star Wars Galaxy’s Edge at Disneyland Resort. If you review my profile, you’ll find that I can easily learn new skills and translate my broad-range of customer service to any technology-based position. My Core Competencies Include: Data Analysis Reporting Computer Software & Hardware Windows Interface Mac Interface Customer Service Microsoft Office Outside of work, I'm an avid photographer and explorer, whether capturing nature at its purest form or the intricacies of architecture and cityscapes. I also perform various gigs as a voice actor and volunteer my time as an instructional technologist for anyone that needs help keeping up with the latest technologies or starting anew.