Mithun Thampy

Background

About Mithun Thampy

With over 16 years of global experience, I specialize in leading large-scale technology programs, transforming operations, and aligning IT with business strategy. My passion lies in building high-performing teams and delivering measurable business impact through digital innovation, Agile practices, and customer-centric service models. Currently serving as Associate Director at Worldpay, I lead global IT operations for mission-critical financial systems, driving service excellence, automation, and infrastructure modernization. My work has contributed to 99%+ SLA compliance, 18% OPEX reduction, and seamless transitions across geographies. Areas of Expertise • IT Strategy & Governance • Agile, DevOps & Cloud Transformation • Multi-Million Dollar Program Delivery • Global Service Operations • Team Leadership & Succession Planning • Stakeholder & Vendor Engagement I’ve managed diverse teams across India, UK, and the US, and thrive in fast-paced, complex environments where IT must lead from the front. Outside of work, I’m a marathon runner, Cyclist,Toastmasters member, and NGO volunteer—always seeking growth, balance, and impact in everything I do.