Mitzi Golumbeck

Background

About Mitzi Golumbeck

Manager Claims Processing with over four years of experience. Currently manage two departments utilizing mindfulness, leadership coaching, training and development, statistical data, and various analyses. Accomplishments involve: Develop and implement 4/10 day/hour schedules improving employee productivity, morale, retention, and decreasing over-time; Create multiple linear regression analysis designed to assess team productivity data charts for staff and departments - demonstrated efficiency by increasing overall productivity from 40% to 95%; Lead coaching sessions for staff to improve productivity and adaptability to change, promoting resilience, mindfulness, and cohesion of staff; Implement extensive dissertation research on resilience, change, and self-differentiation directly relates to the Employee Life Cycle Model (ELC) impacting talent retention and reputation resulting in securing solid talent with a driven workforce; Successfully upheld morale and effectiveness of a remote team during pandemic improving retention rate. Prior experience and capabilities include: Guide personal and professional levels for individuals locally (addressing problems for individuals privately and professionally) and globally (managing culture shock, providing awareness to collectivistic/individualist cultures facilitating immersion and cohesion into new environments); Successfully developed and led various group cultural experiences for the American Women's Club of Dusseldorf, Germany, and Pok Fu Lam Orphanage in Hong Kong.