Mo Haq
Executive Mentor at Gleam Network
Based in Overland Park, United States
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Seniority
Staff
Department
General Business & Management
Location
Overland Park
Industry
Restaurants
Company size
34
Contact information
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m•••••••@gleamnetwork.net
Phone
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Background
About Mo Haq
With over 30 years of experience in the restaurant industry, I have developed a passion for instilling operational strategies and value-based cultures leading to strong results across customer service feedback, employee satisfaction and retention, and overall financial performance. I have leveraged a keen ability for rapidly identifying inefficiency and other roadblocks to optimal execution, and quickly implementing sound solutions. I pride myself especially on organizational and personnel development, investing in the right people and consistently advancing from within. My background includes successful operational oversight of franchises across the United States and internationally.Mo is a distinguished Franchisee Operations Director / Restaurant Operations Executive who brings to the table an extensive experience in successful implementation of a world class operating culture across the restaurants, including oversight of recruiting and training programs, service standards and operating procedures, implements systems and business processes across the restaurants.Leveraging over 30 years of experience in the quick-service restaurant industry, Mo delivers excellence in Overseeing, developing, and setting the direction for the franchisee’s day-to-day operating and marketing activities while maintaining consistent customer experience and operational compliance. Successful executive leadership in the restaurant and hospitality industry across both domestically and internationally in small, medium and Fortune 500 companies. Brand Associations: YUM! Brands, McDonalds, Wendys, Dunkin Brand, and Whole Foods Market. Recognized as an industry expert on behavioral change and performance improvement through innovative training and measurement techniques. Mo manages front line efforts to drive franchisee satisfaction, assists with recommendations to impact financial goals.
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