Seniority
Director
Department
Operations
Location
United Arab Emirates
Industry
Insurance
Company size
27K
Contact information
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m•••••••@aig.com
Phone
5 credits+971 ••• •••• ••••
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Background
About Modestus Perera
Extensive experience (over 25 years) primarily in the ICT & Insurance industries with professional exposure and skills. Experience from the ground level tactical operations to the senior management positions in delivering the best with an excellent customer service mindset. In-depth exposure includes BU Management, Project Management, Customer Service Delivery, Conceptualizing & Marketing ICT solutions & services, Vendor Relationship, Service Desk Management, Post-sale Customer Support services etc. 16 year tenure at John Keells Holdings (Keells Business Systems Ltd ) & currently with the insurance giant AIG. Wealth of experience in Strategy formulation & execution, Process & Delivery Management, Business Continuity Planning, Operational Risk Management, People Management, Financial Management, Inventory & Resource Management and many more aspects in the corporate space.
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