Mohammad Ghouse

Background

About Mohammad Ghouse

Ever since I was a little kid, I was passionate about helping people – whether it was tutoring my own classmates in a subject I’m good at or things as small as removing an obstacle on the road. I realized from a tender age that selfless service, in whatever way, makes the world a better place to live. As I grew up with this thought, I now find it rewarding to resolve not only customer problems but also those of people around me. As a Customer Success Manager at GlobalData, my core responsibility includes maximizing the value for our clients through exceptional customer experiences and driving business growth through long-term client partnerships. I am a skilled communicator who excels at building rapport with clients and stakeholders. My ability to understand their unique needs and challenges allows me to provide customized solutions that drive tangible results. I am also experienced in managing complex projects, ensuring that they are delivered on time and with exceptional quality.I have more than 12 years of experience in the SaaS business and market research with a strong understanding of client relationship management, secondary and primary research, data collection, consulting, bespoke research & analysis, and market intelligence. I am a service-oriented and motivational team manager who has 5+ years of expertise in handling project teams from 10 to 40 people. I love to win, but helping the team win gives me more joy I believe we are never too old to learn, and always motivate the team to never stop learning I empower people through knowledge sharing, effective delegation, and constructive feedback I listen more because I feel nobody learned anything by hearing themselves speak Mastermind creative approaches to delivering superior client serviceProfessional Skills :Customer Success | Client Services and Management | Project Management | Market Research | Consulting | Data Analysis | Market IntelligenceStrengths :Problem-solving | Active listener | Analytical thinking | Attention to detail | Interpersonal skills | Ability to adaptWhen I’m not working, I like reading news and happenings, spending time with my family watching cricket, playing badminton, and connecting with friends.If you have come this far reading, then there must be surely something common between us that we can discuss and connect with. You can DM me or can send an email to mohammadghouse13@gmail.com.