Mohammad I.
Second Line Support Engineer at Vibrant Networks
Based in Rowley Regis, United Kingdom
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Seniority
Staff
Department
Information Technology
Location
Rowley Regis
Industry
Computer Networking Products
Company size
5
Contact information
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m•••••••@vibrant-networks.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Mohammad I.
IT Support Specialist with 10+ years’ experience providing 1st/2nd line support across client-facing environments. Strong in Microsoft 365, Windows, networking and endpoint troubleshooting (remote and onsite), with ITIL 4 service management and a customer-first approach. Experienced supporting Active Directory/Entra ID (Azure AD), Exchange, Windows Server, VMware, backup/monitoring tooling, and projects including M365 migrations, full disk encryption and mobile device management. Security-aware and comfortable working within Cyber Essentials and ISO 27001 aligned controls.
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