Mohammad Karimiseresht

Background

About Mohammad Karimiseresht

I am a Business Data Analyst with over eight years of experience in various industries, ranging from telecommunications to retail. My passion is to leverage data and technology to solve complex problems and optimize business processes. I have a strong background in statistical analysis, data visualization, and machine learning, as well as proficiency in tools such as R, Python, Power BI, and SQL. In my most recent role at Hamrahe Aval, I led a project to improve the workforce management of the contact center, using an AI-based program in Python that resulted in a 12% increase in efficiency. I also developed a multi-criteria analysis method to assess agent performance, reducing activities by 92%. Additionally, I created and delivered over 30 daily and weekly visualized reports to various departments and headquarters, using Power BI and SQL. Previously, at Ofogh Koorosh Chain Stores, I implemented a data-driven pricing model that boosted category sales revenue by over 70%, and developed and maintained more than 10 Power BI dashboards for real-time sales and revenue tracking across a network of over stores.