Mohammad Nasiruddin
Team Lead at Customer Operations (Provisioning) at Allstream
Based in Toronto, Canada
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Seniority
Manager
Department
Other
Location
Toronto
Industry
Telecommunications
Company size
582
Contact information
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m•••••••@allstream.com
Phone
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Background
About Mohammad Nasiruddin
I am an individual with 14 years of management and provisioning experience in a world class telecommunications company. I've garnered technical skills across Data, Internet, and Voice during the tenure of my services. I've also gathered experience managing projects, leading teams, and being a subject matter expert (SME) for many process development teams. Currently I'm focusing on IPC products to enhance my expertise and would love to be part of their next generation development. My technical skills highlights are: Thorough knowledge of existing & next generation IPC products and their internal & external process Fully capable of managing Voice, Internet and Data orders using provisioning tools such as ICMS and IBIS 3 years of experience with process teams as a SME to represent Order Entry and Order Management departments 2 years of designing and maintaining a team SharePoint site Thorough knowledge and experience of IPC product provisioning platforms such as On-net/Off-net 2 years of Order Management (OM) experience Prioritize customers' needs by maintaining regular contact because of strong belief in customer satisfaction 4 years of experience in Order Entry and have an extensive knowledge of billers and provisioning tools 3 years of Project Management and Database Management Prior to entering the telecommunications industry in Canada, I was employed by two world renowned international reproductive health NPOs. I gained valuable experience in program management, general administration, and facilitating quality of care improvement projects. Some of the highlights are: 7 years of Administration and Project Coordination in an International Swedish Agency 5 years of Quality of Care Projects and Grants Management in a USA based International Organization. Experience in designing, developing, and facilitating Quality of Care workshops.
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