Mohammad Rabbani

Background

About Mohammad Rabbani

Highly motivated ICT College teacher with 15+ years experiences in the ICT educational environment. •Highly motivated ICT employee & Trainer with 28+ years experiences in the ICT Callcenter & training environment. •Strongly customer oriented & experienced in organizing, coordinating and evaluating training & quality projects. •Organize and/or provide trainings to the team in association with the training coordinator. •Ability to maintain a high level of energy when facilitating a class Knowledge of adult learning theory. •Excellent in designing, delivering and writing courses and implementing global company processes. •Positive and friendly hands-on attitude with exceptional communication and presentation skills. •Post graduated (POST HBO), Didactische cursus educatie en beroepsonderwijs •Bachelor (Management, Economy & Recht (law) MER of College of Amsterdam) •Bachelor (Business Informatic- Bedrijfskundige Informatica) BI of College of Amsterdam (not finished) •Excellent interpersonal and people skills. •20 years relevant experience in different positions such as ICT college teacher, 1st, 2nd level support professional, Team leader & Technical/ Sales- Communication trainer. •Strong aptitude for problem solving base on & according to Problem Diagnoses Methodology. •Experience which demonstrates the ability to effectively communicate & manage the team members. •Be flexible and quickly adapt to changing business needs and processes & with minimal guidance or supervision in a time critical environment. Specialties: •Superior knowledge & experience in education and teaching •Superior knowledge of ITIL processes •Superior knowledge of Network- Cisco certificate (CCNA) •Superior knowledge of ASL & BiSL •Basic knowledge of VMWare & virtualisation •Basic knowledge of SQL & create Data base models •Superior knowledge of (WIN 7, 8, 10, 11),Office 2010,2013, 2016, 365 (Word,Excel,PowerPoint,Outlook,Visio), A+ computer,DELL Certified System Expert (DCSE) for Notebooks,Desktops & Wireless,Certified for Deskjet, Laserjet Printer & Designjet plotter.