Mohammad Raflisandy
Iqoo & E-commerce Service and Support Assistant at Vivo Indonesia
Based in Jakarta, Indonesia
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Seniority
Staff
Department
Customer/Client Service
Location
Jakarta
Industry
Telecommunications
Company size
3.3K
Contact information
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m•••••••@vivo.com
Phone
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Background
About Mohammad Raflisandy
Mohammad Raflisandy is a recent graduate in Agricultural Extension from the Department of Agribusiness, Faculty of Agriculture at the University of Lampung, with a strong academic record (GPA 3.57/4.00). He is an enthusiastic, dependable, and energetic person who is strong at public speaking, communication, and leadership. He has a commitment to continuous learning and development. During his study in university, he has gained in-depth knowledge of agricultural extension strategies, effective communication techniques, and a deep understanding of the dynamics of modern agriculture. He studied Basics of Agricultural Extension and Communication, Business Communication Digital, Cross-Cultural Communication, Micro Economics, Psychology of The Peasant Society, English For Agribusiness, Adult Education, etc. Before graduating, he gained internship experience in Customer Relationship Management at Rahsa Nusantara, where he contributed to enhancing customer relationships, managing databases, and providing efficient customer support. He established an effective management system between customers and the company by initiating first greetings and conducting customer survey analysis. Additionally, he participated in the 'Rahsa Untuk Bumi' program, which encourages customers to return empty bottles as part of a sustainable, healthy living initiative. He was responsible for counting returned bottles and issuing cashback vouchers to customers. This role provided him with valuable insight and knowledge in customer service, preparing him for his future career in the professional workplace. To enhance his soft skills, he actively participated in various organizations that expanded his knowledge in communication, public speaking, management, leadership, and teamwork. He volunteered and gained experience through organizations such as AIESEC in the AIESEC Future Leaders Program and the Science and Technology at the University of Lampung. From his perspective, he enjoys working directly with people in team settings and has a passion for serving as an MC and moderator at several events. He focused on improving his English skill and he gained experience in teaching English by becoming a teaching assistant to assist lecturer at a class since he has a passion and interest in English. He is indeed looking forward to moving chances and opportunities in the future, he is ready to grow with any company. For collaborative efforts or to seek additional information, kindly contact him at mraflisandy@gmail.com.
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