Mohammad Shoaib
Senior Retention Specialist at Igt Solutions
Based in North Delhi, India
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Seniority
Staff
Department
Customer/Client Service
Location
North Delhi
Industry
IT Services and IT Consulting
Company size
18K
Contact information
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m•••••••@igtsolutions.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Mohammad Shoaib
IGT Solutions empowers organizations to enhance customer engagement, and as a Senior Retention Specialist, contributions focus on developing tailored strategies to improve customer loyalty. Leveraging a strong foundation in customer success and call center development, the role emphasizes collaborative approaches to optimize service delivery and retention outcomes. With over 10 years of experience in the telecommunications industry, previous roles at CIK Telecom included supporting large-scale retention initiatives and enhancing customer satisfaction. A commitment to fostering long-term client relationships aligns with organizational objectives, driving impactful growth and sustainable business success.
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