Mohammad Yunus

Background

About Mohammad Yunus

My several employment journeys so far have given me opportunities and experiences that have not only improved my skills set, but have also definitely shaped the person that I am today. I have over 9 years of experience working directly with personal and corporate clients in banking and marketing companies, and I have Bachelors in Business Administration in Finance and Accounting. Specialties: • Particular areas of expertise: identifying customer needs, proactive approach to find and implement the different ideas to derive the customer satisfaction and sales revenue, complaint resolution, customer service, product knowledge • Strong supervision and communication skills, ability to remain calm and impartial in difficult situations, excellent at finding “win-win” solutions • Thrive on challenge, demonstrated ability to meet deadlines and perform well under pressure • Innovative, self-motivated, professional, adapt easily to new situations, methods and technologies • Extensive experience in team building and leading team-oriented projects and presentations • Communication skill & knowledge of 4 different languages (English, Bengali, Hindi and Urdu) help me to listen, understand and resolve client issues.