Mohammadarsad Malek
Senior Value Added Service Technician at Touchbistro
Based in Toronto, Canada
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Seniority
Other
Department
Other
Location
Toronto
Industry
Software Development
Company size
399
Contact information
Reveal Mohammadarsad's email and phone
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m•••••••@touchbistro.com
Phone
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Background
About Mohammadarsad Malek
Experienced Senior Value Added Service Technician with nearly three years at TouchBistro, specializing in technical support, system troubleshooting, and enhancing user experience. Adept at collaborating with cross-functional teams to resolve complex customer inquiries, manage technical debt, and deliver high-quality service solutions. Proven track record of exceeding team goals, leading training sessions, and contributing to product development and customer loyalty. Holds a Bachelor's degree in Business Administration and multiple certifications in software testing and agile methodologies. Multilingual with proficiency in English, Hindi, Gujarati, and Punjabi.
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