Mohammed Alam
Information Technology Support Engineer at Shein
Based in Luton, United Kingdom
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Seniority
Staff
Department
Information Technology
Location
Luton
Industry
Retail Apparel and Fashion
Company size
11K
Contact information
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m•••••••@sheingroup.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Mohammed Alam
I am a seasoned IT Support Engineer and Project coordinator with over 15 years of experience in delivering high-calibre technical support and supporting complex projects such as SDWAN. My expertise spans a broad range of technical skills, includes providing tier 2/3 support on both Windows and Mac systems. I am dedicated to continuous service improvement and adept at troubleshooting, problem-solving, and ensuring seamless user experiences. I excel in collaborating with teams and stakeholders to meet and exceed project deadlines and service level agreements. I am now seeking a dynamic role in a forward-thinking company that values growth and professional development, where I can leverage my technical skills and project support experience to drive success.
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