Mohammed Arbaz

Team Manager Customer Experience at Alorica

Based in Dubai, United Arab Emirates

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Seniority

Manager

Department

Customer/Client Service

Location

Dubai

Industry

Outsourcing and Offshoring Consulting

Company size

72K

Contact information

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Email

1 credit

m•••••••@alorica.com

Phone

5 credits

+971 ••• •••• ••••

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Background

About Mohammed Arbaz

With over 7 years of progressive leadership experience in customer experience and operations, I currently serve as Team Manager – Customer Experience at Alorica, where I lead and inspire high-performing teams to deliver exceptional service across voice and digital support channels. Throughout my journey from Associate to Team Manager, I’ve built a strong foundation in performance management, people development, KPI delivery, and customer satisfaction. My approach blends operational discipline with human connection—driving measurable outcomes while empowering individuals to grow.

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