Mohammed Azam
Corporate Vice President at Wns
Based in London, United Kingdom
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Seniority
Vp
Department
General Business & Management
Location
London
Industry
Business Consulting and Services
Company size
62K
Contact information
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m•••••••@wns.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Mohammed Azam
Seasoned outsourcing & business process services professional with deep BPO/BPM domain expertise. Currently managing client services role for Europe Earlier managed outsourced Operations of a Global service provider to Air Transport Industry Supporting customers in 220 countries -Consolidating operations from multiple client geographical locations at WNS delivery centers -24/7 coverage – Global coverage -Implementation of customized processes & work flows providing increased visibility & control Areas of expertise -Process Setup (End 2 End)-BPO operations management -People Management -Transition management -Business excellence -Service delivery Management -Project / Program Management (ITIL® v3 & PMP)-MIS & related optimization -Six Sigma projects -Business process management -P&L Management -Account Management -Business Development -Vendor Management -Client relationship management -Transformation & change leadership -Strategic Planning -Incubate, grow and restructure businesses -Cost reduction strategies
Decision-makers
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