Mohammed Iliyas
Duty Manager at E& Uae
Based in Dubai, United Arab Emirates
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Seniority
Manager
Department
Operations
Location
Dubai
Industry
Telecommunications
Company size
45K
Contact information
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m•••••••@etisalat.ae
Phone
5 credits+971 ••• •••• ••••
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Background
About Mohammed Iliyas
As a Duty Manager at Etisalat UAE, I lead a team of customer relations specialists who handle complaints and queries from clients across different channels. I ensure that we deliver high-quality service and solutions that meet the needs and expectations of our customers and the company. I have over five years of experience in customer-centric roles, working with three different brands before joining Etisalat in 2018. I have developed strong skills in problem-solving, communication, and team-building, which have enabled me to excel in my current position. I am motivated by the opportunity to learn from my peers and mentors, and to grow in this industry. One of my biggest achievements was being recognized as the best role model by my team members.
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