Mohammed Muhsin

Background

About Mohammed Muhsin

Results-driven and award-winning Customer Service Associate at Cogent E-Services (Bajaj Finserv), recognized for delivering exceptional customer experiences and operational efficiency. Honored with performance awards including “Top Performer” and “Best Employee” for exceeding client satisfaction and service targets. I hold a Bachelor of Computer Applications (BCA) with a specialization in Big Data Analytics and Cloud Computing from Yenepoya Institute. Alongside my academic background, I bring practical experience in cybersecurity through an internship, and hands-on skills in tools such as Microsoft Office, Excel reporting, basic Python, and HTML/CSS. With a strong foundation in customer service, data interpretation, and process improvement, I am actively seeking new career opportunities in Business Analysis, Customer Success, or Operations Management. I’m passionate about applying analytical thinking, client-focused strategies, and cross-functional collaboration to help businesses grow and serve their customers better. Open to new opportunities and professional connections. Let’s connect!