Mohammed Riyazuddin
Lead System Engineer at Micron Technology
Based in Hyderabad, India
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Seniority
Manager
Department
Engineering
Location
Hyderabad
Industry
Semiconductor Manufacturing
Company size
36K
Contact information
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m•••••••@micron.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Mohammed Riyazuddin
Experienced Information Technology Specialist with a demonstrated history of working in the computer software industry. Technical operations Included- Provide Walk-in-support/Remote Support to End Users at a designated Walk-in- desk " Tech Genie Bar". Move Mailboxes, Assign Licenses from On-Premises to Cloud. Configuring/Troubleshooting Office 365 related issues. Vendor/Asset management. Provide AV/VC White Glove support for all the conference rooms. Provide Advanced MAC support. 0-day provisioning of Phone extensions and Troubleshooting on VoIP related Phone issues. Monitoring/Validating SOX controls and ensuring that we have “0” SOX defects. Configuring and Maintaining Cisco iP Phones includes extensive troubleshooting on CUCM Providing Advanced Technical Support to all the End Users (Laptops/Desktops issues) Co-coordinating with Vendors for resolving technical issues which requires repairs and replacement. Asset Management Support includes updating/Assigning and decommission of IT Equipment’s. Working on Exchange server for Creation /Troubleshooting of DL’s Mailboxes. Providing Support on Audio/Video Conferencing Tools such as Cisco WebEx and Intercall. Bitlocker Administration Via MBAM servers. Granting Access to the user on Network Shares. McAfee product Support (Encryption/Virus Removal) Configuring/Troubleshooting VPN issue. Troubleshooting Account lockout issues through tools like (Qradar, Microsoft Alt tools, Sumologic) Configuring/Troubleshooting Cisco CTI profiles for Call Center Support analysts.
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