Mohammed Salih

Background

About Mohammed Salih

Professional Emirates Airline Instructor and Baggage Supervisor (WFS – Emirates Account) with over 4 years of experience in the aviation and customer service industry. Skilled in-flight control, gate operations, and baggage management for leading international airlines including Emirates, Qantas, and Finnair at DFW Airport. Recognized for maintaining operational excellence, training team members to meet Emirates’ high service standards, and resolving passenger issues with empathy and efficiency. CIPD-certified with a strong background in information technology and data analysis, dedicated to enhancing team performance and ensuring world-class passenger experiences. My role to achieve all Organization goals through a systematic & proactive staff planned learning interventions aligned with company strategy, daily operations and individual’s developmental needs.* Providing a high-class services and products that focus on developing and enhancing the Organization Culture by provide an Excellence working environment through: Organization structure, systems, processes, policies within the organization.* I Coached and Mentored more than 50 Employees and University students * I have more than 10 years’ experience and strong capability in Learning and Development and Organizational Development. I conducted more than session in different Competency area for example-MS Package (MS Excel all Levels, MS PowerPoint, MS Word, MS Outlook, MS Word and MS VISIO ……. etc.)-Leadership function (Coaching and Mentoring, Leadership skills, how to Manage People, Lead for Success ……. etc.)- Certified Instructor for Emirates Airline – DFW Station Authorized to deliver various Emirates product trainings to all staff and agents. Certified to conduct Emirates Baggage Service Standards and System – EBC) training and other operational modules across all stations.