Mohammed Sery
Iot Technical Support Manager at Machinestalk
Based in Riyadh, Saudi Arabia
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Seniority
Manager
Department
Other
Location
Riyadh
Industry
IT Services and IT Consulting
Company size
236
Contact information
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m•••••••@machinestalk.com
Phone
5 credits+966 ••• •••• ••••
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Background
About Mohammed Sery
Lead and manage a the team to provide all technical support to customers to ensure the GPS Tracking devices are working in stable condition • Coordinate between the IT, Operations, and Customer Care Department to troubleshoot issues, provide new configurations and upload software firmware • Conduct weekly meetings with upper management to report progress • Follow up with technicians all over the kingdom to make sure that devices are working in perfect condition • Account Manager for Key Government Customers such as Passport Office, Saudi Security Forces, Saudi Royal Guard, Saudi Special Forces and others • Responsible and onsite Technical Lead for Saudi Health Ministry in Makkah during Hajj period to ensure smooth operation • Received Best Project Manager Award for providing excellent support to Saudi Health Ministry
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