Mohammed Vicky Alam
Operations Manager Airside at Air Canada
Based in Montreal, Canada
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Seniority
Manager
Department
Operations
Location
Montreal
Industry
Airlines and Aviation
Company size
24K
Contact information
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m•••••••@aircanada.com
Phone
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Background
About Mohammed Vicky Alam
Air Canada benefits from over 12 years of experience in customer service and operations, with a strong focus on leadership, team management, and customer satisfaction. As Operations Manager Airside, contributions include streamlining processes to improve service delivery, fostering collaboration across teams, and enhancing operational efficiency. Previous roles at Swissport and CIBC reinforced expertise in operational oversight, analytical thinking, and strategic planning. Dedicated to aligning organizational goals with exceptional customer experiences, the work emphasizes empowering teams through optimized processes and a commitment to excellence.
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