Mohan Babu

Background

About Mohan Babu

Master Engineering Graduate with ITIL v3 Certified, Lean Six Sigma and PMP Trained. • 10 years’ experience in in IT Service Management, Service Operations, Project Management. • Successful process owner for over 10+ years by setting up the process that supports organization policies and standards and promoted the process to business and stakeholders. • Ensured the process delivers business value, compliant to governance standards and integrates with other processes. • Evolved and matured Vmware Change Management, Problem Management and Availability Management Programs. • Change Management process ownership, execution & compliance regulation - 3+ years • Problem Management process ownership, execution & compliance regulation - 3+ years • Major Incident process ownership, execution and compliance regulation - 5+ Years • Systematic and process oriented problem solver