Mohan Chand
Technical Support Supervisor at E& Uae
Based in Dubai, United Arab Emirates
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Seniority
Manager
Department
Information Technology
Location
Dubai
Industry
Telecommunications
Company size
45K
Contact information
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m•••••••@etisalat.ae
Phone
5 credits+971 ••• •••• ••••
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Background
About Mohan Chand
Experienced IT & Network Support Professional with 13 years of expertise in telecom, cloud, and network engineering, currently based in Dubai, UAE, and ready to take on new, challenging roles. My background spans comprehensive IT infrastructure support, GPON (FTTH) deployments, and advanced troubleshooting, with a focus on delivering high-performance solutions that drive client satisfaction and operational efficiency. Core Strengths: Network Engineering & Support: Proven success in structured cabling and network design, leveraging both fiber optic and copper solutions for seamless connectivity across corporate and residential environments. GPON & Triple-Play Service Expertise: Extensive experience with GPON infrastructure, including OLT, ONU, and customer edge device configuration, combined with activation and migration of high-speed internet, VoIP, and IPTV services for high-priority clients. Protocol Configuration & Security: Skilled in configuring and managing critical protocols (TCP/IP, DHCP, SNMP, NAT, DNS) to ensure secure, reliable connectivity across multiple sites. Cloud & Virtualization Exposure: Hands-on experience with AWS and Azure cloud solutions, as well as VMware and virtualization fundamentals to enhance network scalability and performance. Technical Leadership & Collaboration: Managed a 125-member team and led cross-functional collaboration with technical teams and vendors to achieve Etisalat’s service milestones, KPI benchmarks, and project timelines. With certifications including CCNA, AWS Solutions Architect Associate, and GPON from Etisalat, I bring a strong foundation in both practical and theoretical knowledge. My technical expertise is complemented by a client-centric approach to support, training, and troubleshooting. Professional Certifications: Cisco Certified Network Associate (CCNA) AWS Certified Solutions Architect – Associate RHCE, MCSE, and GPON/XGPON Certification (Etisalat UAE) I am passionate about leveraging my skills to enhance IT infrastructure and am available for immediate placement in roles that challenge my abilities in network engineering, cloud, and IT support. Location: Dubai, UAE (Available for relocation within GCC) Contact:+971-507207388 Email: motuchand4@gmail.com
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