Mohan Kumar Km

Background

About Mohan Kumar Km

Professional Services leader with 12+ years of experience in the IT industry, currently managing a high-impact delivery team in the Healthcare domain. I specialize in custom ERP development, stakeholder management, and global project execution — with a strong focus on driving customer success and delivering tailored solutions. I began my career as a QA Engineer and steadily transitioned into leadership, managing end-to-end implementations, resource planning, and client relationships. Today, I lead a Professional Services team focused on healthcare software solutions, helping customers navigate complex implementations, integrations, and go-lives with precision and care. A key achievement: Increased India’s contribution to global Professional Services revenue from 9% to 16% by scaling delivery through a Center of Excellence (COE) model. Core Competencies Healthcare Software Implementations Custom Development & ERP Delivery Project & People Management Stakeholder & Client Engagement Go-live Planning & Customer Success Global Team Building & Mentorship I’m passionate about improving healthcare outcomes through technology, building high-performing teams, and scaling Professional Services to meet global demand. Let’s connect and explore how we can create meaningful impact together.