Mohd Asharaf

Background

About Mohd Asharaf

I am a detail-oriented and multilingual professional with over four years of experience in content moderation, risk mitigation, AI evaluation, and quality assurance, supporting global clients such as WhatsApp (Meta AI), Google, Facebook, and Instagram. Currently, I work at Wipro as a Quality Assurance Analyst for the WhatsApp Chatbot (Meta AI) project, where I review and evaluate AI-generated prompts and responses for accuracy, coherence, tone, and policy compliance. My role involves identifying behavioral issues in AI outputs, ensuring responsible AI communication, and contributing to model improvement through detailed feedback and data-driven insights. I specialize in Arabic-language content evaluation, with deep cultural and linguistic understanding of the MENA region. My expertise includes Trust & Safety operations, quality audits, escalation management, SLA compliance, and policy enforcement, ensuring a safe and authentic digital environment for users. I am Six Sigma Lean Yellow Belt certified and skilled in AI prompt analysis, LLM behavior review, and contextual evaluation of multilingual content. Fluent in Arabic, English, Urdu, and Hindi, I bring strong communication clarity, analytical reasoning, and cultural sensitivity to diverse global teams. I am passionate about advancing in the fields of AI quality evaluation, Risk and Trust operations, and Arabic language quality analysis. I’m particularly interested in roles such as AI Quality Analyst, Vendor Consultant, Risk Specialist, or Account Health Support, where I can merge my linguistic expertise and analytical mindset to enhance AI reliability, safety, and user experience across digital ecosystems