Mohd Naved Khan

Background

About Mohd Naved Khan

Broadly trained and highly disciplined hospitality professional in F&B Management & Housekeeping with 06 years of serving the hospitality industry in India,United kingdom where I gained the exposure and understanding of the work ethics along with opportunity to Strive & look for creative ways and means to enhance guest experience and to keep the property contemporary at all times. Experience in planning and organizing operational requirements for housekeeping guest rooms, front and back of house cleaning as well as linen and uniform rooms operations,guest relation and Housekeeping management expertise.Staying committed and constantly reviewing policies and procedures along with overlooking the overall department operations, and recognizing potential talents and grooming ourself to be successful in their role which has been most rewarding. My involvement with housekeeping's general front line duties and the administrative aspects of the department which give me a strong understanding of its responsibility in making a hotel success. With my strong leadership and communication skills, I have been successful in: Team building, staff retention, structured regular trainings, higher guest satisfaction scores, succession planning for team members to ensure that all team members have a passion for their job to significantly contribute towards company's revenue, guest satisfaction and employee satisfaction targets.Conducts regular communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary.Ensures the use new technology and equipment is explored and implemented wherever appropriate.Ensures Housekeeping service standards are in accordance with the Operations Manual.# My overall Key skills include.#Hospitality Management#Housekeeping Training & Development#Guest Relationship Management#Training /Appraisal#Quality Management & Performance Management