Mohibur Rahman

Background

About Mohibur Rahman

With a Bachelor’s in Economics and Business from the University of Manitoba, I have built a strong foundation in strategic operations and leadership, enabling me to drive efficiency and innovation in IT and service delivery. Currently, as Manager of Managed Services at Epic - A Bell MTS Company, I lead a team of IT specialists, overseeing service delivery operations, enhancing client satisfaction, and optimizing IT processes. My role involves ensuring seamless service transitions, implementing scalable solutions, and driving innovation to meet evolving client needs. Collaborating with cross-functional teams, I focus on aligning IT services with business objectives while maintaining high operational standards. Previously, as Operations Manager at SkipTheDishes, I played a pivotal role in streamlining processes and introducing KPIs that enhanced productivity and scalability. Collaborating with Product and Tech teams, I contributed to reducing operational costs, improving network performance, and supporting the company's growth. These experiences reflect my ability to bridge technical and operational strategies to achieve impactful outcomes. Leadership and adaptability are the cornerstones of my professional ethos. Whether guiding an agile team of IT professionals or driving cross-functional collaboration, my focus is on delivering innovative solutions, fostering continuous improvement, and achieving sustainable success in dynamic environments.