Mohit Aggarwal

Background

About Mohit Aggarwal

Overall 4+ years of experience in Wipro Technologies.Worked for two different accounts for different roles : • Optus Account - Manual Testing ( 6+ months)- Test case scripting, Order creation, UI/UX testing, Live Testing, worked on applications like Helix, CNUM, Putty, JIRA etc- Ensure to provide effective results to the client and timely delievery. Also sharing DSR on daily basis and respond to client's mails and messages on time- Knowledge of Telecom Domain. • State Street Account - PNA L2 Support ( 15+ months)- Worked in Performance and Analytics Team to support Application ( PNA, GPA, FLEX)- Unix, Oracle Sql, Putty- Experience in Working in 24*7 support model project and also responsible to handle the shifts alone in case of resource unavailability- Daily health checkup for applications and also do complete checkouts for Cloud and Non cloud servers- Incident Management, working on SNOW, handling tickets and provide resolution on time- Responsible for resolving the clients request timely and ensure there should be no breach of SLA's- Closely monitoring all the cycles and process client's data from our end- Handling Deployment activities, Month End Activities, Weekend Activities- Working on Autosys and JCI for job management-Connect with the L4 Developer team/ Onsite team on daily basis and timely raise the issues and get resolution done-Closely work with client and get appreciation for my good work-Participating in all the team calls, WSR meeting with client, MI calls, Deployment calls- Willingly take initiative to learn more deeply and also worked as a critical resource- Complete Java certification course from Udemy and having good knowledge on Core Java concepts- Future perspective is to learn full stack web development.