Mohit Bhatele

Background

About Mohit Bhatele

Agrawal Publications, Agra •Feb 2018 – Present IT-ADMIN • Responsibly providing support for desktop and administrative functions, meanwhile addressing user’s issues concerning their system hardware/software. • Maintaining the computer peripheral devices such as printers, and troubleshooting related problems. • Keeping a track of the assigned support service requests, and updating the records; handling the day-to-day technical support functions on desktop/laptop support. • Installing and configuring software, applications, and web browsers, and testing the computers to ensure they are functioning appropriately. • Developing trends by monitoring and analyzing incoming calls, problems, and support requests; performing general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment. • Proficient in the current protocols, operating systems,and standards; ability to operate tools, components, and peripheral accessories. • Responsible for the deployment, installation, and administration of organization products. Sysnet Global Net, Agra •Jul 2014 – Jun 2016 R.P. INFOSYSTEMS PVT. LTD, Agra •Nov 2010 – Apr 2013 PROJECT ENGINEER & SUPPORT Bachelor of Arts, Kanpur University, 2009 12th Please Mention School Name, M.P. Board, 2005 10th Please Mention School Name, M.P. Board, 2003 TECHNICAL SKILLS & EDUCATION N+: Network hardware (Hub, Switch, router, Bridge,) Cable (Straight, Roll over, cross) OSI Reference Model, TCP/IP, SMTP, POP3, ARP, RARP, SNMP, HTTP, FTP. MCSE: DHCP, DNS, ACTIVE DIRECTORY, IIS, RIS, VPN CCNA: Static Routing, Dynamic Routing, ACL, Switching, VLAN. RHCE: Working in 4.0 and 5.9, 6.0. Exchange Server: Configure mail & message server Windows Assembling, Configuration & Troubleshooting. HCE (HCL Certified Engineer) HCL Career Development Center, Agra MCP (Microsoft Certified Professional) Microsoft.