Mohit Shivpuri
Director Of Operations at Spocto X (A Yubi Company)
Based in Noida, India
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Seniority
Other
Department
Other
Location
Noida
Industry
Financial Services
Company size
679
Contact information
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m•••••••@spocto.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Mohit Shivpuri
At spocto my focus centered on implementing operational strategies that bolstered digital infrastructure and process design ensuring our fintech and banking clients received top-tier services. This included spearheading the creation of a digital inbound contact center from the ground up which demanded a keen eye for both innovation and operational efficiency. Previously as a Senior Manager at Paisabazaar I led a team handling a substantial portfolio where my expertise in digital collections played a pivotal role in revolutionizing our approach. We not only met our financial targets but also fostered partnerships with Fintech entities to stay at the forefront of technological advancements aligning closely with stakeholder requirements for process improvements.
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