Mohit Soni

Background

About Mohit Soni

Opsis – Customer Engagement & Dynamics 365 Specialist At Opsis, I enable organisations to reimagine customer engagement through Microsoft Dynamics 365 and ClickDimensions, unlocking productivity, retention, and revenue growth. Core Strengths • Microsoft Dynamics 365 Sales, Service & Marketing Strategy • ClickDimensions Campaign Automation & Lead Nurturing • Customer Experience Transformation & Journey Mapping • Real-Time Analytics & Power BI Dashboards • Change Management & CRM Training Value I Create: Orchestrate seamless customer journeys that boost loyalty & lifetime value Build personalised campaigns with ClickDimensions—turning leads into advocates Drive CRM adoption with hands-on guidance, training, and continuous support Empower leaders with actionable insights via Dynamics 365 + Power BI Align CRM projects with strategic goals—minimising disruption, maximising impact - Techwize – Global ERP/CRM & AI Transformation Partner At Techwize, I spearhead international business development by empowering enterprises with scalable ERP/CRM platforms (Salesforce, Dynamics 365, NetSuite, Oracle, Sage) and AI-driven transformation strategies that fuel digital growth. Core Strengths: • ERP/CRM Modernization → Salesforce | Dynamics 365 | NetSuite | Oracle | Sage • AI/ML-Powered Automation & Predictive Insights • Cloud-First IT Strategy & Digital Transformation • Data Analytics & Business Intelligence Solutions • Enterprise-Grade Web & Mobile Development Value I Create: Deliver ERP/CRM ecosystems that reduce complexity and accelerate scaling Deploy AI-driven decision intelligence for faster, smarter outcomes Architect end-to-end transformation journeys—from discovery to post-go-live Build long-term client partnerships rooted in ROI, efficiency, and resilience