Molly Holladay
Director of IT Service Management at Five Below
Based in Melbourne, United States
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Seniority
Director
Department
Information Technology
Location
Melbourne
Industry
Retail
Company size
15K
Contact information
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m•••••••@fivebelow.com
Phone
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Background
About Molly Holladay
Occasionally audacious and generally irrepressible, I bring my authentic self to every situation. With nearly 30 years of expertise in IT Service Management (ITSM), I have a relentless passion for helping people and organizations achieve efficiency, scalability, and operational excellence. always with integrity. I communicate with poise, power, and confidence, and thrive on bringing clarity to the services an organization provides, ensuring they are confidently managed with the right people, doing the right things, at the right time. Specialties & Keywords: IT Service Management (ITSM) • IT Operations Management (ITOM) • ServiceNow Platform Leadership • ITIL • Governance & Compliance • Process Engineering • Change, Incident, Problem, Asset, Configuration, and Knowledge Management • Role-Based Access Control (RBAC) • SaaS & Cloud Integration • Vendor & Budget Management • Strategic, Tactical & Operational Planning • Public Speaking • Product Management • SDLC
Decision-makers
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