Monali Dash
Senior Manager - IT Service Management (Promoted) at Shell
Based in Bengaluru, India
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Seniority
Other
Department
Other
Location
Bengaluru
Industry
Oil and Gas
Company size
187K
Contact information
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m•••••••@shell.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Monali Dash
Senior IT Leader | Driving Digital Transformation & Operational Excellence in the Energy Sector With 18+ years of global experience, I specialize in transforming enterprise IT into a strategic business advantage. At Shell India, I lead IT4IT- User Service portfolio, delivering AI-driven automation, ServiceNow innovation, and intelligent operations that have improved efficiency by 30%. I thrive at the intersection of technology, strategy, and leadership, building high-performing multicultural teams and simplifying complex IT landscapes through structured governance, DevSecOps, and innovative digital solutions. From rolling out enterprise AI tools like Microsoft Copilot and Now Assist to modernizing IT platforms and optimizing vendor contracts, I focus on aligning IT initiatives with business outcomes. Passionate about the Oil & Gas sector, I help organizations scale digital solutions, enhance operational performance, and achieve sustainable growth, all while mentoring emerging leaders and driving a culture of innovation and inclusion.
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