Monica Iddah

Background

About Monica Iddah

I am a dedicated and result-oriented IT Project Manager with over 5 years of experience helping organizations deliver high-impact IT infrastructure and enterprise resource planning (ERP) projects. My career began in IT technical support, where I honed my troubleshooting, service delivery, and ITSM expertise. Driven by a passion for delivering value, I transitioned into project management, leveraging my technical background to successfully lead complex projects. My project portfolio includes: •IT infrastructure setups for the Big Brother reality TV show facilities, enhancing operational efficiency and security, valued at $50M •ERP system deployments, improving business processes and cost savings by 20%, valued at $20M •Migration projects, including cloud storage and OS upgrades for over users, ensuring smooth transitions and minimal disruption, valued at $30M •IT service management software deployment and training, driving innovation in IT service delivery, valued at $20M I thrive in dynamic environments, helping companies achieve substantial and quantifiable business goals through exceptional and successful delivery of programs & projects, system thinking, design thinking, strategic leadership, automated process management, and strong team leadership skills. Applying frameworks like #Agile,#Scrum, and #Waterfall, to manage budgets, mitigate risks, and deliver projects on time and within scope. My expertise in stakeholder engagement, cross-functional team leadership, and process optimization enables me to align IT solutions with business objectives, driving measurable results. Beyond project execution, I am passionate about, fostering collaboration, leading and mentoring teams, and exploring emerging technologies to enhance business value. My proficiency in tools like Jira, MS Project, Confluence, and Asana, equips me to navigate the complexities of modern IT project landscapes. As an IT Project Manager, my goal is to empower organizations to achieve their vision through innovative technology solutions and exceptional project delivery, drive innovation, lead transformative IT initiatives, and collaborate with forward-thinking teams passionate about delivering impactful results. I am a strong implementer of the #PMI #PMBOK guidelines, Agile manifesto, and other established frameworks like #Scrum,#SAFe,#XP,#Lean, and #Kanban. Let’s connect to explore opportunities to innovate, transform, and deliver exceptional IT solutions in the ever-evolving tech world.#ITProjectManagement #ERPImplementation #ITInfrastructure #CloudMigration #ITIL