Monica Lake
Regional Account Manager at Delmarva Power
Based in Newark, United States
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Seniority
Manager
Department
Sales & Business Development
Location
Newark
Industry
Utilities
Company size
572
Contact information
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m•••••••@delmarva.com
Phone
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Background
About Monica Lake
I have worked for Delmarva Power for 40 years. In my current role as a Senior Account Manager in Large Customer Services, I focus on: Providing Customer Care to Industrial & Commercial gas and electric customers. Oversee and maintain regulated relationships with major and governmental accounts. Subject matter expert in the areas of rates, regulation, service, reliability, contracts and technical issues for all classes of commercial customers. Share company communication that facilitate employee and customer understanding. Participate in economic development efforts in order to increase throughput and revenue growth. Assist in outage coordination during storms, emergencies and unplanned outages.
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