Monica Singh

Background

About Monica Singh

I bring to the table an enriched exposure in performing detailed analysis together with incident management and troubleshooting. I have provided and maintained the tools, processes, skills, and rules that supported technicians need to handle incidents efficiently. Proficiently worked on analytical, critical thinking, problem-solving and collaboration skills with an aptitude to work across all levels of management and different disciplines. I possess the ability to identify opportunities while implementing strategies for change management and improvise the current standards by way of in-depth analyse. Worked closely with other departments within organization to provide the outcome of utmost customer satisfaction.