Monique Boyd
Managed Services Grievances and Appeals Analyst at Pwc
Based in Jacksonville, United States
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Seniority
Staff
Department
Operations
Location
Jacksonville
Industry
Professional Services
Company size
295K
Contact information
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m•••••••@pwc.com
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Background
About Monique Boyd
I leverage my expertise in data governance, business intelligence, and analytics to enhance organizational transparency and decision quality. I have over 10 years of experience in the healthcare industry, where I have developed and implemented new reports, prepared and presented group-level analyses, and monitored adherence to policies and standards. I hold a Master of Science in Business Administration and Management from the University of Hartford, and a Bachelor of Science in Criminal Justice/Police Science from the University of New Haven. I am also certified in Access 2019 Essential Training and Adaptability & Resilience by LinkedIn and McKinsey & Company, respectively. My skills include attention to detail, data entry, and databases. I am passionate about using data to drive informed decision-making and improve business outcomes. Key Achievements Increased operational efficiency by streamlining data entry, reducing errors, and improving data accessibility. Optimized reporting processes by automating dashboards, cutting manual efforts by 40%. Enhanced data governance by implementing robust security and compliance policies. Led cross-functional collaborations that improved data integration and business intelligence capabilities.
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