Monique Williams

Background

About Monique Williams

I’m a dedicated professional with 13+ years of diverse achievements, including handling complex financial, accounting, and support functions for industry leaders like Truist Bank. I thrive in fast-paced environments while achieving strict deadlines and balancing competing priorities. I also forge lasting stakeholder relationships and maintain clear, consistent communication, excelling both independently and as part of cross-functional teams. With a reputation as a superb problem-solver who constantly seeks out ways to improve processes and procedures, I ensure that results exceed expectations. Supporting these achievements are my exemplary educational qualifications. These include a Bachelor of Arts degree from Georgia College & State University. Key areas of specialization: Financial Services, Accounting, Organization, Multitasking, Prioritization Analysis, Financial Modeling, Problem-Solving, Communication, Reporting, Stakeholder Engagement Customer Service, Relationship Building, Process Improvement, Performance Development Selected highlights from my career: Enhanced methods to monitor account activity and reconcile accounts, demonstrating an in-depth understanding of modern accounting practices at Andrews Federal Credit Union. Utilized statistical analysis methods to interpret financial statements, driving informed financial decisions and increasing average satisfaction ratings. Upheld strict regulatory compliance, managed account restrictions and notations, reviewed and processed budgetary requests, and became the main contact for escalated challenges. Received promotions up to Bank Operations Specialist at SunTrust as a top performer with an outstanding work ethic, efficiently handling complex financial requirements. Provided exceptional client service while ensuring compliance with regulations and policies, ranking among the top of all specialists within the organization. In my free time, I enjoy time with family, movies, music (performing, producing, listening), classic theatre, LEGO sculpting, nature walks, yoga, roller & ice-skating, and deep-dish pizza. I look forward to meeting you!