Monisa Goode

Background

About Monisa Goode

I have been working as an insurance sales agent at Direct Auto Insurance for 10 months, after gaining over three years of experience in the leasing and security industries. My core competencies are communication, problem solving, and work orders, which I use to provide the best insurance solutions and customer service to my clients. I am passionate about helping people find the right coverage for their needs and budget, and I am always eager to learn new skills and stay updated on the latest trends and developments in the insurance market. In my current role, I sell various types of insurance policies, such as auto, home, life, and health, to new and existing customers. I assess their needs, preferences, and risks, and present them with suitable options and quotes. I also handle work orders, invoices, payments, and claims, and maintain accurate records and reports. I have consistently met or exceeded my sales targets, and received the Phenomenal Performance Award in October 2019 for my outstanding results and customer feedback. I value teamwork, diversity, and integrity, and I strive to contribute to the success and growth of the company.