Monu Sharma
Lead Incident & Problem Manager at Ingenico
Based in Suresnes, France
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Seniority
Manager
Department
Information Technology
Location
Suresnes
Industry
Financial Services
Company size
4.3K
Contact information
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m•••••••@ingenico.com
Phone
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Background
About Monu Sharma
A seasoned professional with 11 years of experience in IT Operations Management and seeking an employment opportunity post-MBA in France or Europe. In addition to key technical knowledge and skills in the IT -L1 Unix Server Monitoring, Service Desk & Incident Management area, offer multi-cultural team leadership, driven and solutions-oriented, resourceful, mobile and knowledge of global business environments. Having honed key management and leadership skills during the MBA, ready now to lead and manage others within a sector in which I am an expert and about which I remain passionate and motivated to grow. Valuable contributor to Project Transition Team, involving onsite visits to “Egypt and New Zealand” for Knowledge Acquisition/Knowledge Transfer. Service Management Soft Skills: ITIL v3 Foundation, ITIL Intermediate Service Operation, Agile, Lean and Six Sigma. Languages : English (Proficient), French (Beginner), Hindi/Marawadi (Mother Tongue) & Kannada.
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