Morajesh Pabba

Background

About Morajesh Pabba

I am a transformation-driven IT leader with over 18 years of experience leading enterprise-scale digital initiatives across global organizations such as Amazon, HSBC, KFintech, and SS & C Technologies. My core strength lies in delivering high-impact solutions at the intersection of AI, FinTech, cloud platforms, and Agile product delivery. I specialize in aligning business vision with scalable, data-driven technology—driving measurable results in customer satisfaction, operational efficiency, and innovation.With a foundation in software development and API architecture, I evolved into Agile leadership roles where I’ve acted as Scrum Master, Product Owner, and Release Train Engineer (RTE). I’ve led Agile Release Trains of 100+ people and delivered over $25M+ in business value through programs that reduced time-to-market by 30%, boosted engagement by 28%, and improved campaign ROI by 35%.At Amazon, I owned product delivery in the JWO and CXQO domain, building data pipelines and machine learning integrations with Adobe Experience Cloud, QuickSight, SageMaker, and AWS. My work enabled scalable personalization for millions of customers and reduced manual campaign setup by 40%. I prioritized 500+ stories/year, conducted PI planning for distributed teams, and implemented AI-based segmentation that increased customer retention by 15%.At KFintech, I led AI-powered automation and analytics transformation across investor servicing, regulatory reporting, and operations. I architected real-time dashboards in Tableau and Power BI, implemented NLP-based ticket routing, and built workflows using Salesforce, MuleSoft, and Oracle Cloud. My teams delivered microservices-based solutions that reduced SLA breaches by 35% and operational overhead by 25%.At HSBC, I spearheaded Agile delivery for regulatory and onboarding transformation programs. I led multi-country API modernization efforts using MuleSoft, Jenkins, AWS Lambda, Tableau, and Azure DevOps, enabling compliant, secure onboarding journeys aligned with KYC, AML, FATCA, and GDPR regulations.My delivery toolkit spans Jira, Confluence, Azure DevOps, GitHub, Jenkins, Tableau, Power BI, Postman, Swagger, SonarQube, and Miro, with hands-on familiarity in AWS (Lambda, EC2, S3, Redshift), Salesforce, MuleSoft, Oracle Cloud, SAP EWM, and more.Microsoft Certified Data Fabric Engineer. I blend deep technical knowledge with product vision, team coaching, and stakeholder alignment to lead successful digital transformations.I’d love to connect.