Morgan Estes

Background

About Morgan Estes

As the Relations Concierge Manager at Yearly Company, a luxury fine-jewelry brand based in Nashville, TN, I specialize in cultivating and maintaining meaningful customer relationships. My role encompasses managing CRM clientele systems, driving customer engagement strategies, assisting with pop-up events and influencer marketing, and ensuring seamless communication between the customer experience and our internal marketing team. Previously, I gained extensive retail experience as a Sales Associate at Nordstrom and Kendra Scott. At Nordstrom, I worked in the Designer Handbags and Fine Jewelry departments, successfully selling merchandise ranging from $25 to $100K+. My background also includes serving as an Assistant Property Manager, where I honed my skills in research, customer service, leadership, and project management. I hold a Bachelor of Arts in Neuroscience with a minor in Business Administration from the University of Tennessee, Knoxville (Class of 2021). During my time in college, I worked as a Nanny and Personal Assistant. Following graduation, I launched my career as a Resource Manager in Staffing & Recruiting, further developing my expertise in client relations and team coordination. With a passion for delivering exceptional service and a strong foundation in customer-focused roles, I thrive in connecting people, ideas, and experiences.