Morris Boyd

Background

About Morris Boyd

A highly accomplished industry innovator with more than 12 years of networking experience - almost all at Verizon, the brand-name, worldwide technology leader. A data-oriented, results-focused and proven leader with an expertise in driving strategic plans and tactical initiatives to meet business objectives and customer goals. On my journey working in government Network Operations Centers, I've become highly adept at all of the skills involved with networking - including analysis, tech support, infrastructure knowledge, troubleshooting, quality assurance, etc- enhancing) center procedures and processes, using reliable metrics to quantify and improve customer satisfaction, building relationships and getting the most out of interactions, I truly enjoy developing strategic plans that utilize hard data to provide optimal performance for our customers.