Mosi Armstrong

Background

About Mosi Armstrong

An accomplished and customer-oriented leader with over 15 years of customer-facing service expertise in high-volume retail environments, banking, and high-volume contact centers in electronic security and debt settlement. Employers recognize me for leading small teams onsite in sales, marketing, and operations, as well as improving customer engagement through implementation of technology and processes. Throughout my career, I have developed a stellar track record of bridging the gap between product and support, offering excellent communication and interpersonal skills to build strategic partnerships and lead customers through the customer lifecycle. As a detail-oriented individual with a passion for excellence, I am adept at maintaining ongoing client relationships and networking, implementing success programs, contributing to organizational objectives, and advising clients. I am well experienced in mentoring and leading teams to go above and beyond in the delivery of exceptional service. Connect with me today or send me an email at armstrong.mosi@gmail.com with any thoughts, comments, or questions about my work—I'm always interested in making new professional acquaintances!